Customer Service Assistants (July 2026)

Hours: 16 per week (with possibility of voluntary overtime) - to be worked flexibly, Monday to Sunday, including weekend and evening work

Rate of pay: Age Relevant National Living Wage/National Minimum Wage

We're looking for Customer Service Assistants to join our Café Bar to provide an unrivalled experience for our film audiences and those seeking to experience our warm and welcoming hospitality spaces, as well as supporting our vibrant annual calendar of events (film festivals, corporate events, private functions).

You will have experience within a busy bar, café, or comparable customer-facing environment, as well as experience of team working, and a proactive approach to contributing to team success.  You will be genuinely committed to providing a first-class customer experience, and to providing a welcoming and inclusive experience for our diverse customers.

We support diversity and inclusion, and as an organisation recognise that we need to address underrepresentation within our teams.  Therefore, we encourage applications from global majority communities that are not adequately represented in our workforce, people living with disabilities, and all socio-economic backgrounds.

Additional benefits include workplace pension (conditions apply), complimentary cinema tickets and reduced price meals in our Café Bar.

How to apply

If you share our passion for Broadway’s work and for delivering a great hospitality experience to our customers, download the application form and job details, and submit your completed application to recruitment@broadway.org.uk  

CVs will not be accepted.

The closing date for applications is 9am, Monday 13 July 2026  

Please note, we encourage you to apply promptly as we reserve the right to close this advertisement earlier than the advertised closing date, if we receive sufficient applications.